What is the difference between a standard object and a custom object?
Select Answer
- A standard object is pre-built by Salesforce, while a custom object is built by a Salesforce administrator.
- A standard object is built by a Salesforce administrator, while a custom object is pre-built by Salesforce.
- A standard object is only accessible to Salesforce administrators, while a custom object is accessible to all users.
- A standard object is only accessible to developers, while a custom object is accessible to all users.
What is a sharing rule? How is it used?
Select Answer
- A sharing rule is a way to grant access to records based on the user's role in the organization.
- A sharing rule is a way to grant access to records based on the user's profile.
- A sharing rule is a way to grant access to records based on specific criteria, such as the record owner or a custom field value.
- A sharing rule is a way to grant access to records based on the user's location.
What is the purpose of the 'Lead Assignment Rules' feature in Salesforce?
Select Answer
- To automatically assign leads to specific users or queues based on criteria you define.
- To manually assign leads to specific users or queues based on criteria you define.
- To automatically assign leads to specific groups of users based on criteria you define.
- To manually assign leads to specific groups of users based on criteria you define.
What is the maximum number of characters allowed in a custom field label?
Select Answer
- 32
- 64
- 128
- 256
What is the purpose of a custom setting?
Select Answer
- To define the default values for fields on a record.
- To store data that can be accessed across an organization.
- To control access to objects and fields.
- To control access to specific features and data.
What is the difference between a role and a profile?
Select Answer
- Roles control access to objects and fields, while profiles define the visibility of fields on a record.
- Roles assign ownership and access to records based on a user's role, while profiles control access to objects and fields.
- Roles control access to specific features and data, while profiles control access to objects and fields.
- Roles define the visibility of fields on a record, while profiles assign ownership and access to records based on a user's role.
What is the maximum number of custom fields for an object in Salesforce?
Select Answer
- 100
- 500
- 1000
What is the difference between a Role and a Profile in Salesforce?
Select Answer
- Roles control the level of access to records and data, while Profiles control the level of access to features and functions.
- Roles control the level of access to features and functions, while Profiles control the level of access to records and data.
- Roles and Profiles are the same thing in Salesforce.
What is the purpose of the 'Company Information' page in Salesforce?
Select Answer
- To manage the overall organization settings and information.
- To manage the account information for individual users.
- To manage the settings for specific objects in Salesforce.
What is the purpose of the 'Address Settings' feature in Salesforce?
Select Answer
- To specify the default address format for an organization
- To manage the email settings for an organization
- To define the default language and timezone for an organization
What is the purpose of the 'Custom Settings' feature in Salesforce?
Select Answer
- To define the default values for custom fields in Salesforce
- To manage the access and permissions for custom objects in Salesforce
- To store custom data that can be accessed across an organization
What is the difference between role hierarchy and sharing rules?
Select Answer
- Role hierarchy controls what records a user can view, while sharing rules controls what records a user can edit.
- Role hierarchy controls what records a user can edit, while sharing rules controls what records a user can view.
- Role hierarchy controls what records a user can view and edit, while sharing rules controls what records a user can view.
- Role hierarchy controls what records a user can view and edit, while sharing rules controls what records a user can view, edit, or delete.
What is a delegated administrator?
Select Answer
- A delegated administrator is an external user who is granted limited access to Salesforce records.
- A delegated administrator is an internal user who is granted permission to perform certain administrative tasks on behalf of another user or group of users.
- A delegated administrator is a type of user that can create and manage custom objects and fields.
What is the purpose of a role?
Select Answer
- To define a user's level of access to records.
- To define a user's hierarchy within the organization.
- To define a user's login credentials.
What is a 'High Volume' user?
Select Answer
- A High Volume user is a user who generates a large amount of data.
- A High Volume user is a user who has full administrative privileges.
- A High Volume user is a user who has read-only access to Salesforce records.
What is the maximum number of profiles that can be assigned to a user?
Select Answer
- 1
- 10
- Unlimited
What is the difference between a user and a contact in Salesforce?
Select Answer
- A user is a person who has access to Salesforce, while a contact is a person or company that the organization interacts with.
- A user is a person or company that the organization interacts with, while a contact is a person who has access to Salesforce.
- There is no difference between a user and a contact in Salesforce.
What is the difference between a standard user and a chatter user in Salesforce?
Select Answer
- A standard user can access all Salesforce functionality, while a chatter user can only access the Chatter social collaboration features
- A standard user can only access Salesforce from a desktop computer, while a chatter user can access Salesforce from a mobile device
- A standard user can create custom reports in Salesforce, while a chatter user cannot
What is the difference between a standard user and a chatter free user in Salesforce?
Select Answer
- A standard user has access to all Salesforce features, while a chatter free user has limited access to Chatter only.
- A standard user has limited access to Chatter only, while a chatter free user has access to all Salesforce features.
- There is no difference between a standard user and a chatter free user in Salesforce.
- A standard user and a chatter free user are both types of Salesforce licenses.
What is the purpose of the 'login hours' feature?
Select Answer
- To restrict a user's access to certain objects during specific hours
- To restrict a user's access to certain objects based on their IP address
- To restrict a user's ability to log in to Salesforce outside of specific hours
What is the purpose of the 'user type' field?
Select Answer
- To distinguish between different types of user profiles
- To determine a user's login credentials
- To identify the type of license a user has
What is the purpose of the 'role hierarchy' feature?
Select Answer
- To limit access to certain records based on user role
- To assign ownership of a record to a specific user
- To restrict the number of records a user can create
What is the maximum number of roles that can be assigned to a single user in Salesforce?
Select Answer
- 10
- 25
- 50
- There is no maximum limit
What is the purpose of the 'Grant Login Access' feature in Salesforce?
Select Answer
- To allow a support representative to log in to a user's account and provide assistance
- To grant additional access to a user beyond their assigned permissions
- To temporarily disable a user's access to Salesforce
- There is no such feature in Salesforce
What is the difference between a profile and a role in Salesforce?
Select Answer
- A profile determines what a user can do in Salesforce, while a role determines what records they can access.
- A role determines what a user can do in Salesforce, while a profile determines what records they can access.
- Profiles and roles have the same functionality in Salesforce.
What is a sharing rule in Salesforce?
Select Answer
- A sharing rule defines how records are shared with users in a specific group or role
- A sharing rule defines how reports and dashboards are shared with users in a specific group or role
- A sharing rule defines how settings and permissions are shared with users in a specific group or role
What is a hierarchical sharing model in Salesforce?
Select Answer
- A hierarchical sharing model is a way to share records based on the organization's role hierarchy
- A hierarchical sharing model is a way to share records based on the organization's territory hierarchy
- A hierarchical sharing model is a way to share records based on the organization's data model
What does the Organization-Wide Default setting control in Salesforce?
Select Answer
- The default level of access users have to records they do not own
- The default level of access users have to fields they do not own
- The default level of access users have to reports and dashboards
- The default level of access users have to custom objects and tabs
What is the purpose of the Field-Level Security feature in Salesforce?
Select Answer
- To restrict which fields on an object a user can view or edit
- To restrict which objects a user can view or edit
- To restrict which users can access a custom field
- To restrict which users can create new fields on an object
What is the purpose of the Login Hours feature in Salesforce?
Select Answer
- To restrict login access to Salesforce to specified hours of the day
- To require users to authenticate using two-factor authentication during specified hours of the day
- To prevent users from logging in to Salesforce during specified hours of the day
- To monitor user login activity during specified hours of the day
What is the purpose of the Sharing Settings in Salesforce?
Select Answer
- To control the visibility of a record
- To define the level of access a user has to a record
- To configure the default sharing settings for a given object
What is the difference between Organization-Wide Defaults (OWD) and Sharing Rules?
Select Answer
- OWD defines the default level of access to records, while sharing rules allow you to extend access to specific records.
- Sharing rules are a type of OWD.
- OWD allows you to grant access to specific records, while sharing rules define the default level of access to records.
What is the difference between a permission set and a sharing rule in Salesforce?
Select Answer
- A permission set grants additional access to specific users or groups, while a sharing rule extends access to users or groups who would not otherwise have access to a record or set of records.
- A permission set is used to manage the overall access and privileges for users, while a sharing rule is used to assign specific permissions and privileges to users based on their job function.
- A permission set is used to manage data visibility, while a sharing rule is used to manage access to custom objects and fields.
What is the difference between a public group and a role hierarchy in Salesforce?
Select Answer
- A public group is a collection of users who share a common set of permissions, while a role hierarchy is a representation of the relationships between roles.
- A public group is a position in the role hierarchy that determines record access and visibility, while a role hierarchy is used to manage access to custom objects and fields.
- A public group is used to manage data visibility for standard objects, while a role hierarchy is used to manage access to third-party integrations.
What is the purpose of an organization-wide default in Salesforce?
Select Answer
- To define the default level of access for all users to records they do not own.
- To manage data visibility and access to custom objects and fields.
- To grant additional access to specific users or groups.
What is the difference between a permission set and a profile in Salesforce?
Select Answer
- A permission set grants additional permissions to a user, while a profile defines the base set of permissions
What is the difference between OWD and sharing settings?
Select Answer
- OWD specifies the default level of access to objects within an organization, while sharing settings allow administrators to grant additional access to users who do not have access to objects and data through their profile or permission set.
What are the three types of access levels in Salesforce?
Select Answer
- Read, Edit, and Delete.
- Create, Read, and Update.
What is the difference between a sharing rule and a manual sharing?
Select Answer
- A sharing rule shares records automatically based on criteria, while manual sharing allows a user to directly share a record with another user or group
- Sharing rules and manual sharing are the same thing
What is the difference between a public group and a role in Salesforce?
Select Answer
- A public group is a collection of users organized for sharing purposes, while a role is a hierarchical structure used to grant access to records based on a user's position in the organization
- Public groups and roles are the same thing
What is the difference between the View All and Modify All permissions in Salesforce?
Select Answer
- View All allows a user to view all records of a certain type, while Modify All allows a user to edit, delete, and transfer ownership of all records of a certain type
- View All and Modify All are the same thing
What is the purpose of the 'Profiles' feature in Salesforce?
Select Answer
- It defines object-level and field-level security settings for a group of users.
- It defines sharing access levels for a group of users.
- It defines email notification settings for a group of users.
- It defines password complexity rules for a group of users.
What is the purpose of a profile in Salesforce?
Select Answer
- To control access to objects, fields, and other features for a specific group of users
What is the purpose of field-level security in Salesforce?
Select Answer
- To control access to individual fields on a record
What is the purpose of a role hierarchy?
Select Answer
- To define the order in which users have access to records.
- To restrict access to records based on criteria such as record ownership or field values.
What is the difference between manual sharing and automatic sharing?
Select Answer
- Manual sharing is when an owner of a record shares the record with another user, while automatic sharing is when access to a record is automatically granted based on a sharing rule or other criteria.
- Manual sharing is when access to a record is automatically granted based on a sharing rule or other criteria, while automatic sharing is when an owner of a record shares the record with another user.
What is the purpose of role hierarchy in Salesforce?
Select Answer
- To determine the level of access a user has to records owned by other users in the same role hierarchy.
What is the difference between Sharing Rules and Role Hierarchy in Salesforce?
Select Answer
- Sharing Rules allow access to records beyond the Role Hierarchy
- Role Hierarchy allows access to records beyond the Sharing Rules
- Sharing Rules and Role Hierarchy have the same functionality
What is a lookup filter?
Select Answer
- A filter that lets you restrict the records that can be selected in a lookup field.
- A filter that lets you restrict the records that can be viewed by certain user profiles.
- A filter that lets you restrict the records that can be edited by certain user profiles.
What is the maximum number of custom fields that can be created on a custom object?
Select Answer
- Unlimited
- 500
- 1,000
- 2,500
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QUESTION 1 of 50
Describe the information found in the company information (e.g., fiscal year, business hours, currency management, default settings).
What is the difference between a standard object and a custom object?
Select Answer
- A standard object is pre-built by Salesforce, while a custom object is built by a Salesforce administrator.
- A standard object is built by a Salesforce administrator, while a custom object is pre-built by Salesforce.
- A standard object is only accessible to Salesforce administrators, while a custom object is accessible to all users.
- A standard object is only accessible to developers, while a custom object is accessible to all users.
What is a sharing rule? How is it used?
Select Answer
- A sharing rule is a way to grant access to records based on the user's role in the organization.
- A sharing rule is a way to grant access to records based on the user's profile.
- A sharing rule is a way to grant access to records based on specific criteria, such as the record owner or a custom field value.
- A sharing rule is a way to grant access to records based on the user's location.
What is the purpose of the 'Lead Assignment Rules' feature in Salesforce?
Select Answer
- To automatically assign leads to specific users or queues based on criteria you define.
- To manually assign leads to specific users or queues based on criteria you define.
- To automatically assign leads to specific groups of users based on criteria you define.
- To manually assign leads to specific groups of users based on criteria you define.
What is the maximum number of characters allowed in a custom field label?
Select Answer
- 32
- 64
- 128
- 256
What is the purpose of a custom setting?
Select Answer
- To define the default values for fields on a record.
- To store data that can be accessed across an organization.
- To control access to objects and fields.
- To control access to specific features and data.
What is the difference between a role and a profile?
Select Answer
- Roles control access to objects and fields, while profiles define the visibility of fields on a record.
- Roles assign ownership and access to records based on a user's role, while profiles control access to objects and fields.
- Roles control access to specific features and data, while profiles control access to objects and fields.
- Roles define the visibility of fields on a record, while profiles assign ownership and access to records based on a user's role.
What is the maximum number of custom fields for an object in Salesforce?
Select Answer
- 100
- 500
- 1000
What is the difference between a Role and a Profile in Salesforce?
Select Answer
- Roles control the level of access to records and data, while Profiles control the level of access to features and functions.
- Roles control the level of access to features and functions, while Profiles control the level of access to records and data.
- Roles and Profiles are the same thing in Salesforce.
What is the purpose of the 'Company Information' page in Salesforce?
Select Answer
- To manage the overall organization settings and information.
- To manage the account information for individual users.
- To manage the settings for specific objects in Salesforce.
What is the purpose of the 'Address Settings' feature in Salesforce?
Select Answer
- To specify the default address format for an organization
- To manage the email settings for an organization
- To define the default language and timezone for an organization
What is the purpose of the 'Custom Settings' feature in Salesforce?
Select Answer
- To define the default values for custom fields in Salesforce
- To manage the access and permissions for custom objects in Salesforce
- To store custom data that can be accessed across an organization
What is the difference between role hierarchy and sharing rules?
Select Answer
- Role hierarchy controls what records a user can view, while sharing rules controls what records a user can edit.
- Role hierarchy controls what records a user can edit, while sharing rules controls what records a user can view.
- Role hierarchy controls what records a user can view and edit, while sharing rules controls what records a user can view.
- Role hierarchy controls what records a user can view and edit, while sharing rules controls what records a user can view, edit, or delete.
What is a delegated administrator?
Select Answer
- A delegated administrator is an external user who is granted limited access to Salesforce records.
- A delegated administrator is an internal user who is granted permission to perform certain administrative tasks on behalf of another user or group of users.
- A delegated administrator is a type of user that can create and manage custom objects and fields.
What is the purpose of a role?
Select Answer
- To define a user's level of access to records.
- To define a user's hierarchy within the organization.
- To define a user's login credentials.
What is a 'High Volume' user?
Select Answer
- A High Volume user is a user who generates a large amount of data.
- A High Volume user is a user who has full administrative privileges.
- A High Volume user is a user who has read-only access to Salesforce records.
What is the maximum number of profiles that can be assigned to a user?
Select Answer
- 1
- 10
- Unlimited
What is the difference between a user and a contact in Salesforce?
Select Answer
- A user is a person who has access to Salesforce, while a contact is a person or company that the organization interacts with.
- A user is a person or company that the organization interacts with, while a contact is a person who has access to Salesforce.
- There is no difference between a user and a contact in Salesforce.
What is the difference between a standard user and a chatter user in Salesforce?
Select Answer
- A standard user can access all Salesforce functionality, while a chatter user can only access the Chatter social collaboration features
- A standard user can only access Salesforce from a desktop computer, while a chatter user can access Salesforce from a mobile device
- A standard user can create custom reports in Salesforce, while a chatter user cannot
What is the difference between a standard user and a chatter free user in Salesforce?
Select Answer
- A standard user has access to all Salesforce features, while a chatter free user has limited access to Chatter only.
- A standard user has limited access to Chatter only, while a chatter free user has access to all Salesforce features.
- There is no difference between a standard user and a chatter free user in Salesforce.
- A standard user and a chatter free user are both types of Salesforce licenses.
What is the purpose of the 'login hours' feature?
Select Answer
- To restrict a user's access to certain objects during specific hours
- To restrict a user's access to certain objects based on their IP address
- To restrict a user's ability to log in to Salesforce outside of specific hours
What is the purpose of the 'user type' field?
Select Answer
- To distinguish between different types of user profiles
- To determine a user's login credentials
- To identify the type of license a user has
What is the purpose of the 'role hierarchy' feature?
Select Answer
- To limit access to certain records based on user role
- To assign ownership of a record to a specific user
- To restrict the number of records a user can create
What is the maximum number of roles that can be assigned to a single user in Salesforce?
Select Answer
- 10
- 25
- 50
- There is no maximum limit
What is the purpose of the 'Grant Login Access' feature in Salesforce?
Select Answer
- To allow a support representative to log in to a user's account and provide assistance
- To grant additional access to a user beyond their assigned permissions
- To temporarily disable a user's access to Salesforce
- There is no such feature in Salesforce
What is the difference between a profile and a role in Salesforce?
Select Answer
- A profile determines what a user can do in Salesforce, while a role determines what records they can access.
- A role determines what a user can do in Salesforce, while a profile determines what records they can access.
- Profiles and roles have the same functionality in Salesforce.
What is a sharing rule in Salesforce?
Select Answer
- A sharing rule defines how records are shared with users in a specific group or role
- A sharing rule defines how reports and dashboards are shared with users in a specific group or role
- A sharing rule defines how settings and permissions are shared with users in a specific group or role
What is a hierarchical sharing model in Salesforce?
Select Answer
- A hierarchical sharing model is a way to share records based on the organization's role hierarchy
- A hierarchical sharing model is a way to share records based on the organization's territory hierarchy
- A hierarchical sharing model is a way to share records based on the organization's data model
What does the Organization-Wide Default setting control in Salesforce?
Select Answer
- The default level of access users have to records they do not own
- The default level of access users have to fields they do not own
- The default level of access users have to reports and dashboards
- The default level of access users have to custom objects and tabs
What is the purpose of the Field-Level Security feature in Salesforce?
Select Answer
- To restrict which fields on an object a user can view or edit
- To restrict which objects a user can view or edit
- To restrict which users can access a custom field
- To restrict which users can create new fields on an object
What is the purpose of the Login Hours feature in Salesforce?
Select Answer
- To restrict login access to Salesforce to specified hours of the day
- To require users to authenticate using two-factor authentication during specified hours of the day
- To prevent users from logging in to Salesforce during specified hours of the day
- To monitor user login activity during specified hours of the day
What is the purpose of the Sharing Settings in Salesforce?
Select Answer
- To control the visibility of a record
- To define the level of access a user has to a record
- To configure the default sharing settings for a given object
What is the difference between Organization-Wide Defaults (OWD) and Sharing Rules?
Select Answer
- OWD defines the default level of access to records, while sharing rules allow you to extend access to specific records.
- Sharing rules are a type of OWD.
- OWD allows you to grant access to specific records, while sharing rules define the default level of access to records.
What is the difference between a permission set and a sharing rule in Salesforce?
Select Answer
- A permission set grants additional access to specific users or groups, while a sharing rule extends access to users or groups who would not otherwise have access to a record or set of records.
- A permission set is used to manage the overall access and privileges for users, while a sharing rule is used to assign specific permissions and privileges to users based on their job function.
- A permission set is used to manage data visibility, while a sharing rule is used to manage access to custom objects and fields.
What is the difference between a public group and a role hierarchy in Salesforce?
Select Answer
- A public group is a collection of users who share a common set of permissions, while a role hierarchy is a representation of the relationships between roles.
- A public group is a position in the role hierarchy that determines record access and visibility, while a role hierarchy is used to manage access to custom objects and fields.
- A public group is used to manage data visibility for standard objects, while a role hierarchy is used to manage access to third-party integrations.
What is the purpose of an organization-wide default in Salesforce?
Select Answer
- To define the default level of access for all users to records they do not own.
- To manage data visibility and access to custom objects and fields.
- To grant additional access to specific users or groups.
What is the difference between a permission set and a profile in Salesforce?
Select Answer
- A permission set grants additional permissions to a user, while a profile defines the base set of permissions
What is the difference between OWD and sharing settings?
Select Answer
- OWD specifies the default level of access to objects within an organization, while sharing settings allow administrators to grant additional access to users who do not have access to objects and data through their profile or permission set.
What are the three types of access levels in Salesforce?
Select Answer
- Read, Edit, and Delete.
- Create, Read, and Update.
What is the difference between a sharing rule and a manual sharing?
Select Answer
- A sharing rule shares records automatically based on criteria, while manual sharing allows a user to directly share a record with another user or group
- Sharing rules and manual sharing are the same thing
What is the difference between a public group and a role in Salesforce?
Select Answer
- A public group is a collection of users organized for sharing purposes, while a role is a hierarchical structure used to grant access to records based on a user's position in the organization
- Public groups and roles are the same thing
What is the difference between the View All and Modify All permissions in Salesforce?
Select Answer
- View All allows a user to view all records of a certain type, while Modify All allows a user to edit, delete, and transfer ownership of all records of a certain type
- View All and Modify All are the same thing
What is the purpose of the 'Profiles' feature in Salesforce?
Select Answer
- It defines object-level and field-level security settings for a group of users.
- It defines sharing access levels for a group of users.
- It defines email notification settings for a group of users.
- It defines password complexity rules for a group of users.
What is the purpose of a profile in Salesforce?
Select Answer
- To control access to objects, fields, and other features for a specific group of users
What is the purpose of field-level security in Salesforce?
Select Answer
- To control access to individual fields on a record
What is the purpose of a role hierarchy?
Select Answer
- To define the order in which users have access to records.
- To restrict access to records based on criteria such as record ownership or field values.
What is the difference between manual sharing and automatic sharing?
Select Answer
- Manual sharing is when an owner of a record shares the record with another user, while automatic sharing is when access to a record is automatically granted based on a sharing rule or other criteria.
- Manual sharing is when access to a record is automatically granted based on a sharing rule or other criteria, while automatic sharing is when an owner of a record shares the record with another user.
What is the purpose of role hierarchy in Salesforce?
Select Answer
- To determine the level of access a user has to records owned by other users in the same role hierarchy.
What is the difference between Sharing Rules and Role Hierarchy in Salesforce?
Select Answer
- Sharing Rules allow access to records beyond the Role Hierarchy
- Role Hierarchy allows access to records beyond the Sharing Rules
- Sharing Rules and Role Hierarchy have the same functionality
What is a lookup filter?
Select Answer
- A filter that lets you restrict the records that can be selected in a lookup field.
- A filter that lets you restrict the records that can be viewed by certain user profiles.
- A filter that lets you restrict the records that can be edited by certain user profiles.
What is the maximum number of custom fields that can be created on a custom object?
Select Answer
- Unlimited
- 500
- 1,000
- 2,500
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